FAQs:

Q: How is sales tax determined?

A: Digital images are sold from Arizona, so tax will apply only if you live in Arizona. Paper images are sold from the lab where they are printed. Some are printed in California, some in Kansas, and some in Missouri. If you order a product from a lab which is located in the same state as the delivery address, sales tax will be computed when you check out.

Q: How are digital images delivered?

A: Certain images are for sale in digital format. You will see that as an option when you purchase a digital image. Delivery is managed by Zenfolio, and they will provide the download application once payment has been approved.

Q: How are paper images and other physical products delivered?

A: When you check out, you will be given several options for delivery, and the cost of each method. Paper products require processing at a lab, so when you select an option, it will be delivered within that period of time, AFTER the lab has processed your order. Most orders are completed withing 2-3 business days of your payment.

Q: I see copyright watermarks on all of the images. What will my purchased image look like?

A: All images sold, both paper and digital, are high-resolution. All watermarks are removed prior to delivery. All images are presented in jpg format. RAW and TIFF images are available upon request.

Q: How quickly are digital images delivered?

A: All digital images are available immediately once payment has been approved. You will receive instructions immediately on how to download your image.

Q: Are any coupons available?

A: From time to time, I will offer coupons. Whenever my labs offer special discounts, they will be announced and available for you to use on your order.

Q: Is there a video tutorial on how to order products?

A: Yes. Click here.